1Who We Are
JILI Links (referred to throughout this policy as "jili links", "we", "our", or "us") operates the online gaming and betting platform accessible at jililinks.net, designed and built for players in the Philippines. Jili links is the data controller responsible for the personal information collected through the platform.
This Privacy Policy applies to all users of the jili links platform, including registered players, visitors who browse without creating an account, and anyone who contacts us through our support channels. It covers how we handle personal data in connection with account registration, deposits, gameplay, withdrawals, marketing communications, and customer support interactions.
Your data under Philippine law: Jili links processes personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. As a Philippine-market platform, this law governs how we handle your information and defines the rights you have as a data subject.
2What Data We Collect
Jili links collects personal data only to the extent necessary to provide our services. Here's a clear breakdown of the categories of information we hold:
| Data Category | Examples | Why We Need It |
|---|---|---|
| Identity Data | Full name, date of birth, government ID type and number | Age verification, account registration, KYC compliance |
| Contact Data | Mobile number, email address | Account communications, security alerts, support |
| Financial Data | GCash number, bank account reference, deposit/withdrawal history | Processing payments, fraud prevention, AML compliance |
| Technical Data | IP address, browser type, device ID, session timestamps | Platform security, geographic access control, fraud detection |
| Usage Data | Games played, bets placed, session duration, bet history | Responsible gaming monitoring, product improvement |
| Communications Data | Support messages, chat transcripts, email history | Dispute resolution, service quality, compliance records |
We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information beyond what is strictly required for responsible gaming assessments you voluntarily initiate.
What JILI Links Collects Is Limited to What's Necessary
When you register at jili links, we ask for the minimum information required to create a functioning, secure, and compliant account. Your name and mobile number for account identity, your date of birth to verify you're 21+, and your preferred payment method to process deposits and withdrawals. We don't ask for information we don't use — and we don't store data longer than we need to. That's the principle behind our data collection approach.
3How We Collect Your Data
Jili links collects personal data through the following channels:
- Direct interactions: Information you provide when registering, completing your profile, making a deposit or withdrawal, contacting support, or participating in promotions.
- Automated technologies: Technical data collected automatically when you use the jili links platform, including cookies, device fingerprinting, and server logs. See Section 7 for full cookie details.
- Third-party verification services: When you submit a government ID for KYC verification, our identity verification partner processes the document and returns a verification result to jili links. The raw document image is handled according to the verification provider's own data protection standards.
- Payment processors: GCash, Maya, and bank payment processors may share transaction confirmation data with jili links to complete and record your deposit or withdrawal. They do not share your full payment credentials — only the reference data needed to reconcile the transaction.
4Why We Use Your Data
Jili links uses the personal data we collect for the following purposes. We've been specific here because we believe you deserve to know exactly what your information is being used for — not a vague list of "service improvements."
Account Creation and Management
Your identity and contact data is used to create your jili links account, verify your eligibility, maintain your account settings, and communicate account-related updates including security notifications and transaction confirmations.
Payment Processing
Financial data and your registered payment method details are used to process deposits and withdrawals, verify that transactions come from accounts in your name, and maintain a record of your financial activity on jili links for compliance and dispute resolution.
Fraud Prevention and Platform Security
Technical and usage data is used to detect suspicious login attempts, identify duplicate accounts, monitor for unusual betting patterns that may indicate collusion or bonus abuse, and protect the integrity of the jili links platform for all players.
Responsible Gaming Monitoring
Usage data — including session length, betting frequency, deposit patterns, and self-exclusion history — is analysed to identify players who may be showing signs of problem gambling. This is not punitive; it is how jili links fulfils its responsible gaming obligations.
Promotions and Communications
With your consent, contact data may be used to notify you about promotions, tournaments, and platform updates relevant to jili links. You can opt out of marketing communications at any time through your account settings or by contacting support.
Legal and Regulatory Compliance
Identity, financial, and transaction data is retained as required by Philippine law and gaming regulation, including anti-money laundering obligations. Jili links may be required to produce records to regulatory or law enforcement authorities under applicable legal process.
Who Jili Links Shares Your Data With — and Why the List Is Short
Jili links only shares personal data with third parties when it's strictly necessary to deliver our services or comply with the law. Payment processors need your transaction reference to complete a GCash withdrawal. Identity verification partners need your ID submission to confirm your age. That's the kind of sharing that happens at jili links — functional, limited, and never for the purpose of selling your information to someone who wants to market to you.
5Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, jili links must have a valid legal basis for processing your personal data. We rely on the following bases depending on the specific processing activity:
- Contractual necessity: Processing required to create and maintain your jili links account, process payments, and deliver the services you registered for. Without this processing, we cannot provide the platform.
- Legal obligation: Processing required to comply with Philippine law — including anti-money laundering regulations, gaming regulatory requirements, and data retention mandates.
- Legitimate interests: Processing for fraud prevention, platform security monitoring, and responsible gaming analysis — where our legitimate interest in maintaining a fair, safe platform is balanced against your privacy rights.
- Consent: Processing for marketing communications and optional profiling for promotional personalisation. You may withdraw consent for these activities at any time without affecting your ability to use the jili links platform.
6Data Sharing
Jili links does not sell, rent, or trade your personal data to third parties for any commercial purpose. Data sharing occurs only in the following specific circumstances:
- Payment processors (GCash, Maya, banks): Transaction reference data shared to complete your deposit or withdrawal. These providers operate under their own privacy policies and are bound by Philippine financial regulations.
- Identity verification providers: Identity documents submitted for KYC are processed by our verification partner solely for the purpose of confirming your identity and age eligibility at jili links.
- Responsible gaming support services: In limited circumstances where a player has formally requested referral to a support service, basic contact data may be shared with that service with your explicit consent.
- Regulatory and law enforcement authorities: Where required by a valid legal process, court order, or regulatory directive under Philippine law, jili links will produce requested records. We will notify affected players where we are legally permitted to do so.
- Corporate transactions: In the event of a merger, acquisition, or sale of assets, player data may be transferred as part of that transaction. Jili links will notify affected players before their data becomes subject to a different privacy policy.
No overseas transfers: Jili links processes and stores player data on servers located within or accessible from the Philippines. We do not routinely transfer your personal data to recipients in other countries. If this changes, we will update this policy and notify registered players.
7Cookies and Tracking
Jili links uses cookies and similar tracking technologies to operate the platform securely, remember your preferences, and analyse how the site is being used. Here's what we use and why:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain session state, secure your account | |
| Functional Cookies | Remember language preferences, previously visited game sections | |
| Analytics Cookies | Track page visits, session duration, navigation paths to improve jili links | |
| Security Cookies | Detect unusual login activity, prevent automated account attacks |
You can manage cookie preferences through your browser settings. Disabling essential and security cookies will impair your ability to use the jili links platform — you may not be able to log in or maintain a session. Analytics and functional cookies can be disabled without affecting your core platform experience.
Jili links does not use third-party advertising cookies or behavioural tracking technologies that follow you across other websites. Our cookies are used only within the jili links platform environment.
You Have Real Rights Over Your JILI Links Data — Here's How to Exercise Them
The Data Privacy Act of 2012 gives Filipino data subjects specific, enforceable rights. At jili links, these aren't just acknowledged on paper — they're actually actionable. If you want to know what data we hold about you, correct something that's wrong, or ask us to delete your account information after closure, you can contact our support team and we will process your request. Section 10 below outlines exactly what each right covers and how to use it.
8Data Retention
Jili links retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Philippine law. The following general retention principles apply:
- Active account data: Retained for the lifetime of your jili links account plus a minimum of five years after account closure, as required by anti-money laundering and gaming regulatory record-keeping obligations.
- Transaction records: Financial transaction data is retained for a minimum of seven years in line with Philippine financial record-keeping requirements.
- Identity verification documents: Copies of submitted ID documents are retained for the same regulatory period as transaction records, then securely deleted.
- Support communications: Customer support interaction records are retained for three years after the interaction to support dispute resolution and service quality review.
- Technical and analytics data: Aggregated analytics data is retained for up to two years. Raw session logs are typically retained for 90 days unless they are relevant to an active investigation.
- Marketing consent records: Records of your consent or opt-out for marketing communications are retained for as long as your account exists, to demonstrate compliance with your stated preferences.
When retention periods expire, data is securely deleted or anonymised so that it can no longer be attributed to you. Anonymised aggregated data — which cannot identify you individually — may be retained indefinitely for statistical analysis and platform improvement.
9Data Security
Protecting your data is a technical and operational commitment at jili links. We have implemented the following security measures:
- Encryption in transit: All data transmitted between your device and the jili links platform is encrypted using TLS (Transport Layer Security). Connections without TLS are not accepted.
- Encryption at rest: Personal and financial data stored in jili links databases is encrypted at rest using AES-256 or equivalent standards.
- Access controls: Access to personal data is restricted to jili links personnel who require it for their specific job functions. Access is logged and reviewed regularly.
- Password security: Account passwords are stored as salted cryptographic hashes — jili links staff cannot see your password in plain text. If you forget it, it must be reset, not retrieved.
- Monitoring: The jili links platform is continuously monitored for unauthorised access attempts, unusual data access patterns, and potential breaches.
- Incident response: Jili links has an internal incident response process. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law.
Your role in security: Jili links cannot protect your data if your account credentials are compromised on your side. Use a strong, unique password for your jili links account, do not share it with anyone, and enable any additional security features offered in your account settings.
10Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data jili links holds about you. These are real, exercisable rights — not formalities:
Right to Be Informed
You have the right to know that jili links collects your data, what it's used for, and who it's shared with. This Privacy Policy is how we fulfil that right.
Right of Access
You can request a copy of the personal data jili links holds about you. We will provide this within 30 days of a verified request.
Right to Correction
If your personal data at jili links is inaccurate or outdated, you can request correction. Update your basic details in account settings or contact support for changes requiring verification.
Right to Erasure
You can request deletion of your personal data. Note: data required for regulatory compliance cannot be deleted before the applicable retention period expires, even after account closure.
Right to Object
You can object to certain types of processing — particularly marketing communications. Opting out of marketing does not affect your ability to use the jili links platform.
Right to Data Portability
You can request your data in a structured, machine-readable format. Jili links will provide account and transaction data in CSV or JSON format upon verified request.
Right to Lodge a Complaint
If you believe jili links has not handled your data correctly, you can file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
Right to Damages
Under the Data Privacy Act, you may be entitled to compensation if jili links's non-compliance with the law causes you actual damage. Contact us first — we want to resolve issues directly.
To exercise any of these rights, contact us at support@jililinks.net with the subject line "Data Rights Request". We will verify your identity before processing the request and respond within 30 calendar days.
11Children's Privacy
The jili links platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps specifically to prevent underage access.
If jili links becomes aware that personal data has been collected from a person under 21 years old, we will promptly close the associated account, delete the collected data, and — where deposits have been made — return the balance to the payment source after completing any required regulatory notifications.
Parents and guardians: If you believe a minor has created an account at jili links using false age information, please contact us immediately at support@jililinks.net. We will investigate and act promptly.
12Policy Updates
Jili links reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make changes, we will:
- Update the "last updated" date at the top of this page.
- For material changes — those that significantly affect how we use your data or your rights — notify registered players via their account inbox or registered email address before the changes take effect.
- For minor, clarifying changes that don't alter your rights, update the page silently with the revised date.
Continued use of the jili links platform after the effective date of any updated Privacy Policy constitutes your acceptance of those changes. If a material change concerns you, contact us or close your account before the effective date.
13Contact Us
If you have questions about this Privacy Policy, how jili links handles your personal data, or you want to exercise any of the rights described in Section 10, please reach out:
- Email: support@jililinks.net
- Platform: jililinks.net
- Market: Philippines (en-PH)
We aim to respond to all privacy-related enquiries within 5 business days, and to complete data subject requests within 30 calendar days. Complex requests — such as large data exports — may take up to 60 days; we will notify you if that applies to your request.
For regulatory complaints: You also have the right to escalate concerns to the National Privacy Commission of the Philippines. Jili links encourages you to contact us first — most issues can be resolved faster through direct support — but your right to go to the regulator exists regardless.